Managed IT

Your IT department, handled.

Helpdesk, devices, network, Microsoft 365, and security: the everyday foundation everything else sits on, run by a small team that knows your environment. Most onboardings are live in days, not months.

No. I

Helpdesk & Support

When something breaks or slows your team down, they get a person fast instead of a ticket number that disappears into a queue. Most issues are resolved the same business day, by someone who already knows how your systems are set up.

What's included
  • Remote support during business hours
  • Fast response with same-day resolution targets
  • Email, login, and software troubleshooting
  • New employee setup & offboarding
  • Device and peripheral support
  • Escalation handled inside our team
No. II

Device & Endpoint Management

Every laptop, desktop, and mobile device monitored, patched, and accounted for, so you always know what you have and a lost or retired device never becomes a security hole.

What's included
  • Remote monitoring & management (RMM)
  • Operating system & application patching
  • Full device inventory & lifecycle tracking
  • Standardized device setup & imaging
  • Performance & health monitoring
  • Secure decommissioning of old hardware
No. III

Network Infrastructure

The switches, firewall, and wireless that everything runs through, kept monitored, secured, and maintained so the connection becomes something you stop thinking about. When you're building out or expanding, we handle the project side too.

What's included
  • Switch, firewall & access point monitoring
  • Firmware updates & configuration management
  • VLAN, VPN & guest network setup
  • Firewall policy & security rules
  • Project-based network buildouts
  • Coordination with your internet provider
No. IV

Microsoft 365 & Cloud

Full administration of the platform your business runs on: email, files, accounts, and permissions, configured securely and managed so it scales cleanly as your team grows.

What's included
  • Microsoft 365 tenant administration
  • Email security & spam filtering
  • User & license management
  • SharePoint & OneDrive configuration
  • Cloud migrations & setup
  • Permissions & access governance
No. V

Cybersecurity & EDR

The security baseline underneath everything: endpoint detection, identity protection, and the training that stops threats aimed at people rather than machines.

What's included
  • Endpoint detection & response (EDR)
  • Managed antivirus & threat monitoring
  • Multi-factor authentication (MFA)
  • Identity & conditional access policies
  • Security awareness training
  • Incident response assistance
No. VI

Fractional vCIO / IT Director

Strategic technology leadership without a full-time executive salary. Roadmaps, budgets, and vendor decisions that keep your IT pointed where the business is going.

What's included
  • Technology roadmap & planning
  • Annual IT budgeting
  • Vendor selection & negotiation
  • Infrastructure & architecture reviews
  • Quarterly strategy sessions
  • Ongoing advisory & escalation support

Hand the day-to-day to us.

Book a consultation. We'll start with a look at your environment, tell you what we'd change, and lay out exactly what working together would cost.

info@praeviotech.com · Sacramento Region · Orange County